Every call answered. Day or night.
An AI receptionist that picks up every call, answers common questions, books appointments and sends urgent calls to the right person. No hold music, no voicemail, no missed opportunities after hours.
- Answers 24/7
- Books appointments
- Routes urgent calls
- Natural-sounding voice
What is an AI receptionist?
An AI receptionist is a voice agent that answers your business phone line and handles calls the way a trained front-desk person would. It greets callers, understands what they need, answers questions about your services, hours and location, and books, moves or cancels appointments in your calendar.
When a call needs a human, like an emergency, an upset customer or a high-value prospect, it transfers the caller or alerts your team with a summary of the conversation. Every call is logged, so nothing gets lost between shifts.
Missed calls are missed revenue. Many callers who reach voicemail simply call the next business on the list. An AI receptionist covers lunch breaks, busy hours, weekends and overnight, so every caller gets a real answer.
What the AI receptionist handles
Answers every call
Picks up instantly, around the clock, including overflow calls when your front desk is already busy.
Books and reschedules
Checks live availability and books, moves or cancels appointments directly in your scheduling system.
Answers common questions
Hours, location, services, pricing ranges, insurance or policies, answered accurately from your approved information.
Screens and routes
Identifies what the caller needs and transfers urgent or complex calls to the right person or department.
Takes detailed messages
Captures name, number and reason for the call, then texts or emails your team a clean summary.
Follows up by text
Sends confirmations, directions, intake links or a quick follow-up after the call ends.
Who uses an AI receptionist
Dental & medical offices
New-patient calls, bookings and after-hours questions.
Pharmacies
Refill questions, delivery requests and store information.
Law firms
Intake calls captured and qualified at any hour.
Home services
Emergency calls routed while crews are on the job.
Hospitality & valet
Reservations, event enquiries and directions.
Busy front desks
Overflow coverage so no caller sits on hold.
From first call to live agent.
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01
Discovery call
We map the calls, messages and busywork eating your team's time, and pick the job the agent should own first.
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02
Design the agent
We write down what it knows, what it says, what it's allowed to do, and exactly when it hands off to a person.
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03
Build and connect
We load your real information, connect your calendar, CRM, inbox or phone line, and test it against real scenarios.
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04
Launch and tune
It goes live. We review conversations, fix weak answers and add new skills as your business changes.
Works inside the tools you already use.
- Your existing phone number
- Call forwarding
- Google Calendar
- Booking software
- CRMs
- SMS
- Email alerts
- Slack
Built for businesses like yours.
- Dental & medical offices
- Pharmacies
- Law firms
- Home services
- Real estate
- Hospitality & valet
- Retail & e-commerce
- Agencies & B2B
AI-powered. Human-driven.
A Detroit AI agency that builds the agents, connects the systems and runs the marketing around them.
Book a call- Built for your businessNot a template chatbot. Every agent is trained on your services, pricing, policies and the way you talk to customers.
- People stay in the loopClear handoff rules mean urgent, sensitive or high-value conversations reach a human fast, with the full context attached.
- A marketing team behind itGHOZT also runs ads, SEO, websites and branding, so your agents connect to the systems that bring customers in.
- Managed, not abandonedWe monitor, tune and expand your agents after launch. You get a partner in Detroit, not a login and a help doc.
Questions, answered.
Does an AI receptionist sound robotic?
Modern voice agents sound natural and respond in real time. We choose a voice that fits your brand and tune how the agent greets callers, phrases answers and handles interruptions.
Can I keep my current phone number?
Yes. In most setups you keep your number and forward calls to the AI receptionist, either all the time, after hours, or only when your team can't pick up.
What happens when a caller needs a real person?
You set the rules. The AI receptionist can transfer the call live, take a detailed message, or alert your team by text or email with a summary of what the caller needs.
Can it book appointments into my calendar?
Yes. We connect it to your calendar or scheduling software so it can check real availability and book, reschedule or cancel appointments during the call.
Is an AI receptionist only for after-hours calls?
No. Many businesses use it for overflow during busy periods, lunch breaks and weekends as well as overnight. You decide when it answers.
How is it different from an answering service?
An answering service takes messages. An AI receptionist can actually resolve the call: answer questions, book the appointment and update your systems, at any hour and without per-call staffing limits.
Related services
Custom AI Agents
Agents that answer, qualify, book and follow up 24/7.
AI Customer Support Agents
24/7 answers across chat, text, email and social.
AI Lead Generation Agents
Instant response, qualification and follow-up for every lead.
AI Automation
Workflows that connect your apps and remove manual steps.
Ready to scale smarter?
Tell us where your team loses the most time. We'll show you how an AI receptionist would handle your calls, including after hours.