AI agents built to work for your business.
We design, build and manage custom AI agents that answer customers, qualify leads, book appointments and handle the repetitive work your team shouldn't be doing. They work around the clock, inside the tools you already use.
- Works 24/7
- Trained on your business
- Connects to your tools
- Human handoff built in
What is a custom AI agent?
An AI agent is software that can understand a request, decide what to do, and take action: answer a question, look up an order, book a slot on your calendar, update your CRM or send a follow-up. Unlike a basic chatbot that follows a fixed script, an agent can reason through a conversation and use your systems to finish the job.
A custom agent is one built around your business specifically. It knows your services, your prices, your hours and your policies. It speaks in your brand's voice. And it follows rules you set about what it can do on its own and when it must bring in a person.
GHOZT builds agents for small and mid-sized businesses that want enterprise-level automation without hiring an engineering team. We handle the strategy, the build, the integrations and the ongoing tuning.
What our AI agents can do
Answer customers instantly
Reply to website chats, texts, DMs and emails in seconds with accurate answers drawn from your own information.
Qualify and route leads
Ask the right questions, score intent, and send hot leads to the right person while they're still interested.
Book appointments
Check real availability and put confirmed bookings straight onto your calendar, with reminders sent automatically.
Follow up without forgetting
Chase quotes, missed calls, no-shows and abandoned enquiries on a schedule, so no lead goes cold.
Update your systems
Log conversations, create contacts, tag deals and push data into your CRM, spreadsheets or project tools.
Run internal tasks
Draft reports, summarize calls, prepare content and handle the admin that slows your team down.
Agents we build
AI receptionist
Answers and routes every call, day or night.
AI lead generation agent
Captures, qualifies and follows up with leads.
AI customer support agent
Resolves common questions across chat and text.
AI workflow automation
Connects your apps and removes manual steps.
AI marketing agent
Henry runs your ads, SEO and social.
AI search optimization
Get recommended by ChatGPT and Google AI.
From first call to live agent.
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01
Discovery call
We map the calls, messages and busywork eating your team's time, and pick the job the agent should own first.
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02
Design the agent
We write down what it knows, what it says, what it's allowed to do, and exactly when it hands off to a person.
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03
Build and connect
We load your real information, connect your calendar, CRM, inbox or phone line, and test it against real scenarios.
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04
Launch and tune
It goes live. We review conversations, fix weak answers and add new skills as your business changes.
Works inside the tools you already use.
- Website chat
- SMS
- Phone
- Telegram
- Instagram & Facebook DMs
- Google Calendar
- CRMs
- Google Sheets
- Slack
- Your booking software
Built for businesses like yours.
- Dental & medical offices
- Pharmacies
- Law firms
- Home services
- Real estate
- Hospitality & valet
- Retail & e-commerce
- Agencies & B2B
AI-powered. Human-driven.
A Detroit AI agency that builds the agents, connects the systems and runs the marketing around them.
Book a call- Built for your businessNot a template chatbot. Every agent is trained on your services, pricing, policies and the way you talk to customers.
- People stay in the loopClear handoff rules mean urgent, sensitive or high-value conversations reach a human fast, with the full context attached.
- A marketing team behind itGHOZT also runs ads, SEO, websites and branding, so your agents connect to the systems that bring customers in.
- Managed, not abandonedWe monitor, tune and expand your agents after launch. You get a partner in Detroit, not a login and a help doc.
Questions, answered.
How is an AI agent different from a chatbot?
A traditional chatbot follows a fixed decision tree and breaks when someone goes off script. An AI agent understands natural language, works through a conversation, and can take actions in your systems, like booking an appointment or updating a CRM record, to actually finish the task.
What kinds of businesses use custom AI agents?
Any business that handles a steady stream of calls, messages, bookings or repetitive admin. We work with medical and dental offices, pharmacies, law firms, home service companies, hospitality businesses, retailers and agencies.
Will the agent say things that aren't true?
We limit each agent to your approved information and give it clear rules for what it can and can't answer. When it isn't sure, or a conversation is sensitive, it hands off to a person instead of guessing. We also review conversations after launch to catch and fix weak answers.
Do I need technical staff to run it?
No. GHOZT builds, connects and manages the agent for you. Your team just needs to tell us when something about the business changes, like new hours, services or pricing.
Can the agent connect to the software we already use?
Usually, yes. We connect agents to calendars, CRMs, email, SMS, phone systems, spreadsheets and most tools with an API or integration. We confirm what's possible with your specific stack on the discovery call.
How long does it take to launch an AI agent?
It depends on how many systems the agent needs to connect to and how many jobs it handles. We scope a clear timeline on the first call and usually start with one focused job, then expand once it's performing.
Related services
Ready to scale smarter?
Tell us where your team loses the most time. We'll show you which jobs a custom AI agent could take off your plate first.